Edit Content
Bizwit-Logo-Final

Bizwit Research & Consulting LLP is a global provider of business intelligence & consulting services. We have a strong primary base of key industry leaders along with the chain of industry analysts to analyze the market trends and its future impact in order to estimates and forecast different business segments and markets. 

Global BFSI BPO Services Market to reach USD XX million by 2028

Global BFSI BPO Services Market Size study, By Service Type (Customer Services, Finance & Accounting, Human Resource, KPO, Procurement & Supply Chain), By Enterprise Size (Large Enterprises and Small & Medium Enterprises), By End User (Banks, Capital Markets, Insurance Companies), and Regional Forecasts 2022-2028

Product Code: BFBFSI-75290355
Publish Date: 6-09-2022
Page: 200

Global BFSI BPO Services Market is valued approximately USD XX million in 2021 and is anticipated to grow with a healthy growth rate of more than XX % over the forecast period 2022-2028.

BFSI BPO or Business process outsourcing refers to a strategic tool that supports Banking and Financial Institutions to effecintly manage its business growth and account servicing functions.Banks and Financial Institutions appoints a third party vendors to deliver services or perform tasks, which is normally undertaken by financial institutions such as customer services, mail and digital marketing etc.Through BPO services companies can save cost and can focus on core banking services. The growing expansion of cloud based services and increasing growth of BFSI Sector as well as recent strategic acquisition from leading market playersare factors that are accelerating the global market demand. For instance, according to Statista – In 2021, the global cloud applications market was valued at USD 133.6 billion and it is projected to grow to USD 168.6 billion by 2025.Moreover, leading market players are working towards new acquisitions to enter into new geographical regions. For instance, in June 2022, Accenture acquired Allgemeines Rechenzentrum GmbH (ARZ), a technology service provider focused on the banking sector in Austria.This acquisition would enable Accenture to expand its cloud-based banking platform-as-a-service offerings, ranging from core banking services to online banking as well as regulatory services for banking clients across Europe. Also, growing technological advancements in BPO sector and rising investment towards distribution sector are anticipated to act as a catalyzing factor for the market demand during the forecast period. However, high deployment cost associated with bpo services an lack of penetration from SMEs impede the growth of the market over the forecast period of 2022-2028.

The key regions considered for the global BFSI BPO Services Market study include Asia Pacific, North America, Europe, Latin America, and the Rest of the World. North America is the leading region across the world in terms of market share owing to the growing outsourcing activities across banking and finance sector coupled with presence of leading market players in the region. Whereas, Asia Pacific is anticipated to exhibit a significant growth rate over the forecast period 2022-2028. Factors such as the thriving growth of the BFSI sector and increasing penetration of leading market players in the region, would create lucrative growth prospects for the global BFSI BPO Services Market across the Asia Pacific region.

Major market players included in this report are:
Accenture PLC
Cognizant
Concentrix Corporation
Genpact
IBM Corporation
Infosys Limited
Mphasis
NTT Data Corporation
Tata Consultancy Services Limited
Wipro Limited

The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming eight years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:
By Service Type
Customer Services
Finance & Accounting
Human Resource
KPO
Procurement & Supply Chain

By Enterprise Size
Large Enterprises
Small and Medium-sized Enterprises

By End User
Banks
Capital Markets
Insurance Companies
By Region:
North America
U.S.
Canada
Europe
UK
Germany
France
Spain
Italy
ROE

Asia Pacific
China
India
Japan
Australia
South Korea
RoAPAC
Latin America
Brazil
Mexico
Rest of the World

Furthermore, years considered for the study are as follows:

Historical year – 2018, 2019, 2020
Base year – 2021
Forecast period – 2022 to 2028

Target Audience of the Global BFSI BPO Services Market in Market Study:

Key Consulting Companies & Advisors
Large, medium-sized, and small enterprises
Venture capitalists
Value-Added Resellers (VARs)
Third-party knowledge providers
Investment bankers
Investors

Chapter 1. Executive Summary
1.1. Market Snapshot
1.2. Global & Segmental Market Estimates & Forecasts, 2020-2028 (USD Million)
1.2.1. Global BFSI BPO Services Market, by Region, 2020-2028 (USD Million)
1.2.2. Global BFSI BPO Services Market, by Service Type, 2020-2028 (USD Million)
1.2.3. Global BFSI BPO Services Market, by Enterprise Size, 2020-2028 (USD Million)
1.2.4. Global BFSI BPO Services Market, by End User, 2020-2028 (USD Million)
1.3. Key Trends
1.4. Estimation Methodology
1.5. Research Assumption
Chapter 2. Global BFSI BPO Services Market Definition and Scope
2.1. Objective of the Study
2.2. Market Definition & Scope
2.2.1. Scope of the Study
2.2.2. Industry Evolution
2.3. Years Considered for the Study
2.4. Currency Conversion Rates
Chapter 3. Global BFSI BPO Services Market Dynamics
3.1. BFSI BPO Services Market Impact Analysis (2020-2028)
3.1.1. Market Drivers
3.1.1.1. Growing expansion of cloud-based services
3.1.1.2. Increasing growth of BFSI Sector.
3.1.1.3. Recent strategic acquisition from leading market players.
3.1.2. Market Challenges
3.1.2.1. High deployment cost associated with bpo services
3.1.2.2. Lack of penetration from SMEs
3.1.3. Market Opportunities
3.1.3.1. Growing technological advancements in BPO sector.
3.1.3.2. Rising investment towards distribution sector.
Chapter 4. Global BFSI BPO Services Market Industry Analysis
4.1. Porter’s 5 Force Model
4.1.1. Bargaining Power of Suppliers
4.1.2. Bargaining Power of Buyers
4.1.3. Threat of New Entrants
4.1.4. Threat of Substitutes
4.1.5. Competitive Rivalry
4.1.6. Futuristic Approach to Porter’s 5 Force Model (2018-2028)
4.2. PEST Analysis
4.2.1. Political
4.2.2. Economical
4.2.3. Social
4.2.4. Technological
4.3. Investment Adoption Model
4.4. Analyst Recommendation & Conclusion
4.5. Top investment opportunity
4.6. Top winning strategies
Chapter 5. Risk Assessment: COVID-19 Impact
5.1.1. Assessment of the overall impact of COVID-19 on the industry
5.1.2. Pre COVID-19 and post COVID-19 Market scenario
Chapter 6. Global BFSI BPO Services Market, by Service Type
6.1. Market Snapshot
6.2. Global BFSI BPO Services Market by Service Type, Performance – Potential Analysis
6.3. Global BFSI BPO Services Market Estimates & Forecasts by Service Type 2018-2028 (USD Million)
6.4. BFSI BPO Services Market, Sub Segment Analysis
6.4.1. Customer Services
6.4.2. Finance & Accounting
6.4.3. Human Resource
6.4.4. KPO
6.4.5. Procurement & Supply Chain
Chapter 7. Global BFSI BPO Services Market, by Enterprise Size
7.1. Market Snapshot
7.2. Global BFSI BPO Services Market by Enterprise Size, Performance – Potential Analysis
7.3. Global BFSI BPO Services Market Estimates & Forecasts by Enterprise Size 2018-2028 (USD Million)
7.4. BFSI BPO Services Market, Sub Segment Analysis
7.4.1. Large Enterprises
7.4.2. Small and Medium-sized Enterprises
Chapter 8. Global BFSI BPO Services Market, by End User
8.1. Market Snapshot
8.2. Global BFSI BPO Services Market by End User, Performance – Potential Analysis
8.3. Global BFSI BPO Services Market Estimates & Forecasts by End User 2018-2028 (USD Million)
8.4. BFSI BPO Services Market, Sub Segment Analysis
8.4.1. Banks
8.4.2. Capital Markets
8.4.3. Insurance Companies
Chapter 9. Global BFSI BPO Services Market, Regional Analysis
9.1. BFSI BPO Services Market, Regional Market Snapshot
9.2. North America BFSI BPO Services Market
9.2.1. U.S. BFSI BPO Services Market
9.2.1.1. Service Type estimates & forecasts, 2018-2028
9.2.1.2. Enterprise Size estimates & forecasts, 2018-2028
9.2.1.3. End User estimates & forecasts, 2018-2028
9.2.2. Canada BFSI BPO Services Market
9.3. Europe BFSI BPO Services Market Snapshot
9.3.1. U.K. BFSI BPO Services Market
9.3.2. Germany BFSI BPO Services Market
9.3.3. France BFSI BPO Services Market
9.3.4. Spain BFSI BPO Services Market
9.3.5. Italy BFSI BPO Services Market
9.3.6. Rest of Europe BFSI BPO Services Market
9.4. Asia-Pacific BFSI BPO Services Market Snapshot
9.4.1. China BFSI BPO Services Market
9.4.2. India BFSI BPO Services Market
9.4.3. Japan BFSI BPO Services Market
9.4.4. Australia BFSI BPO Services Market
9.4.5. South Korea BFSI BPO Services Market
9.4.6. Rest of Asia Pacific BFSI BPO Services Market
9.5. Latin America BFSI BPO Services Market Snapshot
9.5.1. Brazil BFSI BPO Services Market
9.5.2. Mexico BFSI BPO Services Market
9.6. Rest of The World BFSI BPO Services Market

Chapter 10. Competitive Intelligence
10.1. Top Market Strategies
10.2. Company Profiles
10.2.1. Accenture PLC
10.2.1.1. Key Information
10.2.1.2. Overview
10.2.1.3. Financial (Subject to Data Availability)
10.2.1.4. Product Summary
10.2.1.5. Recent Developments
10.2.2. Cognizant
10.2.3. Concentrix Corporation
10.2.4. Genpact
10.2.5. IBM Corporation
10.2.6. Infosys Limited
10.2.7. Mphasis
10.2.8. NTT Data Corporation
10.2.9. Tata Consultancy Services Limited
10.2.10. Wipro Limited
Chapter 11. Research Process
11.1. Research Process
11.1.1. Data Mining
11.1.2. Analysis
11.1.3. Market Estimation
11.1.4. Validation
11.1.5. Publishing
11.2. Research Attributes
11.3. Research Assumption

At Bizwit Research and Consultancy, we employ a thorough and iterative research methodology with the goal of minimizing discrepancies, ensuring the provision of highly accurate estimates and predictions over the forecast period. Our approach involves a combination of bottom-up and top-down strategies to effectively segment and estimate quantitative aspects of the market, utilizing our proprietary data & AI tools. Our Proprietary Tools allow us for the creation of customized models specific to the research objectives. This enables us to develop tailored statistical models and forecasting algorithms to estimate market trends, future growth, or consumer behavior. The customization enhances the accuracy and relevance of the research findings.
We are dedicated to clearly communicating the purpose and objectives of each research project in the final deliverables. Our process begins by identifying the specific problem or challenge our client wishes to address, and from there, we establish precise research questions that need to be answered. To gain a comprehensive understanding of the subject matter and identify the most relevant trends and best practices, we conduct an extensive review of existing literature, industry reports, case studies, and pertinent academic research.
Critical elements of methodology employed for all our studies include:
Data Collection:
To determine the appropriate methods of data collection based on the research objectives, we consider both primary and secondary sources. Primary data collection involves gathering information directly from various industry experts in core and related fields, original equipment manufacturers (OEMs), vendors, suppliers, technology developers, alliances, and organizations. These sources encompass all segments of the value chain within the specific industry. Through in-depth interviews, we engage with key industry participants, subject-matter experts, C-level executives of major market players, industry consultants, and other relevant experts. This allows us to obtain and validate critical qualitative and quantitative information while evaluating market prospects. AI and Big Data are instrumental in our primary research, providing us with powerful tools to collect, analyze, and derive insights from data efficiently. These technologies contribute to the advancement of research methodologies, enabling us to make data-driven decisions and uncover valuable findings.
In addition to primary sources, we extensively utilize secondary sources to enhance our research. These include directories, databases, journals focusing on related industries, company newsletters, and information portals such as Bloomberg, D&B Hoovers, and Factiva. These secondary sources enable us to identify and gather valuable information for our comprehensive, technical, market-oriented, and commercial study of the market. Additionally, we utilize AI algorithms to automate the collection of vast amounts of data from various sources such as surveys, social media platforms, online transactions, and web scraping. And employ Big Data technologies for storage and processing of large datasets, ensuring that no valuable information is missed during the data collection process.
Data Analysis:
Our team of experts carefully examine the gathered data using suitable statistical techniques and qualitative analysis methods. For quantitative analysis, we employ descriptive statistics, regression analysis, and other advanced statistical methods, depending on the characteristics of the data. This analysis may also incorporate the utilization of AI tools and big data analysis techniques to extract meaningful insights.
To ensure the accuracy and reliability of our findings, we extensively leverage data science techniques, which help us minimize discrepancies and uncertainties in our analysis. We employ Data Science to clean and preprocess the data, ensuring its quality and reliability. This involves handling missing data, removing outliers, standardizing variables, and transforming data into suitable formats for analysis. The application of data science techniques enhances our accuracy, efficiency, and depth of analysis, enabling us to stay competitive in dynamic market environments.
Market Size Estimation:
Our proprietary data tools play a crucial role in deriving our market estimates and forecasts. Each study involves the creation of a unique and customized model. The model incorporates the gathered information on market dynamics, technology landscape, application development, and pricing trends. AI techniques, such as machine learning and deep learning, aid us to analyze patterns within the data to identify correlations, trends, and relationships. By recognizing patterns in consumer behavior, purchasing habits, or market dynamics, our AI algorithms aid us in more precise estimations of market size. These factors are simultaneously analyzed within the model, allowing for a comprehensive assessment. To quantify their impact over the forecast period, correlation, regression, and time series analysis are employed.
To estimate and validate the market size, we employ both top-down and bottom-up approaches. The preference is given to a bottom-up approach, where key regional markets are analyzed as separate entities. This data is then integrated to obtain global estimates. This approach is crucial as it provides a deep understanding of the industry and helps minimize errors.
In our forecasting process, we consider various parameters such as economic tools, technological analysis, industry experience, and domain expertise. By taking all these factors into account, we strive to produce accurate and reliable market forecasts. When forecasting, we take into consideration several parameters, which include:
Market driving trends and favorable economic conditions
Restraints and challenges that are expected to be encountered during the forecast period.
Anticipated opportunities for growth and development
Technological advancements and projected developments in the market
Consumer spending trends and dynamics
Shifts in consumer preferences and behaviors.
The current state of raw materials and trends in supply versus pricing
Regulatory landscape and expected changes or developments.
The existing capacity in the market and any expected additions or expansions up to the end of the forecast period.
To assess the market impact of these parameters, we assign weights to each one and utilize weighted average analysis. This process allows us to quantify their influence on the market and derive an expected growth rate for the forecasted period. By considering these various factors and applying a weighted analysis approach, we strive to provide accurate and reliable market forecasts.
Insight Generation & Report Presentation:
After conducting the research, our experts analyze the findings in relation to the research objectives and the specific needs of the client. They generate valuable insights and recommendations that directly address the client’s business challenges. These insights are carefully connected to the research findings to provide a comprehensive understanding.
Next, we create a well-structured research report that effectively communicates the research findings, insights, and recommendations to the client. To enhance clarity and comprehension, we utilize visual aids such as charts, graphs, and tables. These visual elements are employed to present the data in an engaging and easily understandable format, ensuring that the information is accessible and visually appealing to the client. Our aim is to deliver a clear and concise report that conveys the research findings effectively and provides actionable recommendations to meet the client’s specific needs.

Need Assistance

Contact Person -
Krishant Mennon
Call us @
+ 91 99931 15879
Email: sales@bizwitresearch.com

Checkout

Why Choose Us?

Quality over Quantity

Backed by 60+ paid data sources our reports deliver crisp insights with no compromise quality.

Analyst Support

24x7 Chat Support plus
free analyst hours with every purchase

Flawless Methodology

Our 360-degree approach of market study, our research methods leave stones unturned.

Enquiry Now