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Global Multi-Vendor Support Services Market to reach USD 69.37 billion by the end of 2029

Global Multi-Vendor Support Services Market Size study & Forecast, by Service Type (hardware, software), by Application (finance, human resource, IT management, sales & marketing), by Organization Size (small, medium, and large), by End-User (manufacturing, healthcare, IT & telecom, BFSI) and Regional Analysis, 2022-2029

Product Code: ICTICTS-38461058
Publish Date: 10-04-2023
Page: 200

Global Multi-Vendor Support Services Market is valued at approximately USD 56.85 billion in 2021 and is anticipated to grow with a healthy growth rate of more than 2.52% over the forecast period 2022-2029. Multi-vendor support service can be defined as a system of services which assists in the planning and management of outsourced IT services. Moreover, the multi-vendor support service system is intended to support business organizations in the management and monitoring of the exposure to risk caused by third-party service providers. Additionally, multi-vendor IT support service systems offer real-time visibility of the controls and risks associated with IT-related services as well as automate and simplify the supplier management lifecycle. The increasing adoption of cloud applications & services and growing expansion of IT outsourcing industry are key factors driving the market growth.

The rising adoption of cloud applications & services is contributing towards the growth of the Global Multi-Vendor Support Services Market. For instance – as per Statista – in 2021, the global cloud applications market was valued at USD 133.6 billion, and the market is projected to reach USD 168.6 billion by 2025. Another key factor accelerating the global market space is growing expansion of IT outsourcing industry worldwide. For instance – as per Statista – as of 2023, revenue in the global IT Outsourcing segment is estimated at USD 430.50 billion, and the revenue is projected to show an annual growth rate of 8.07% between 2023 & 2027, to reach a market volume of USD 587.30 billion by 2027. Also, growing use of centralized support services and rising emergence of machine learning and artificial intelligence technologies would create a lucrative growth prospectus for the market over the forecast period. However, privacy and data security issues stifle the market growth throughout the forecast period of 2022-2029.

The key regions considered for the Global Multi-Vendor Support Services Market study include Asia Pacific, North America, Europe, Latin America, and Rest of the World. North America dominated the market in terms of revenue, owing to the dominance of leading market players and increasing adoption of IT outsourcing services in the region. Whereas Asia Pacific is expected to grow with the highest CAGR during the forecast period, owing to factors such as rising expansion of business process outsourcing industry as well as increasing penetration of leading market players in the region.

Major market players included in this report are:
Hitachi Limited
IBM
Lenovo Group Ltd.
Dell Technologies
NEC Corporation
HP Inc.
Fujitsu Ltd.
Symantec
AbTech Technologies
NortonLifeLock Inc.

Recent Developments in the Market:
 In January 2021, CDS, one of the leading providers of multi-vendor services (MVS) for data centers launched its new Raytrix MVS platform, a comprehensive set of applications that extend the useful life of storage, server and network infrastructure.

Global Multi-Vendor Support Services Market Report Scope:
Historical Data 2019-2020-2021
Base Year for Estimation 2021
Forecast period 2022-2029
Report Coverage Revenue forecast, Company Ranking, Competitive Landscape, Growth factors, and Trends
Segments Covered Service Type, Application, Organization Size, End-User, Region
Regional Scope North America; Europe; Asia Pacific; Latin America; Rest of the World
Customization Scope Free report customization (equivalent up to 8 analyst’s working hours) with purchase. Addition or alteration to country, regional & segment scope*

The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within countries involved in the study.

The report also caters detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, it also incorporates potential opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:

By Service Type
Hardware
Software

By Application
Finance
Human resource
IT management
sales & marketing

By Organization Size
Small
medium, and large

By End-User
Manufacturing
Healthcare
IT and Telecom
BFSI

By Region:
North America
U.S.
Canada
Europe
UK
Germany
France
Spain
Italy
ROE
Asia Pacific
China
India
Japan
Australia
South Korea
RoAPAC
Latin America
Brazil
Mexico
RoLA
Rest of the World

Chapter 1. Executive Summary
1.1. Market Snapshot
1.2. Global & Segmental Market Estimates & Forecasts, 2019-2029 (USD Billion)
1.2.1. Multi-Vendor Support Services Market, by Region, 2019-2029 (USD Billion)
1.2.2. Multi-Vendor Support Services Market, by Service Type, 2019-2029 (USD Billion)
1.2.3. Multi-Vendor Support Services Market, by Application, 2019-2029 (USD Billion)
1.2.4. Multi-Vendor Support Services Market, by Organization Size, 2019-2029 (USD Billion)
1.2.5. Multi-Vendor Support Services Market, by End-User, 2019-2029 (USD Billion)
1.3. Key Trends
1.4. Estimation Methodology
1.5. Research Assumption
Chapter 2. Global Multi-Vendor Support Services Market Definition and Scope
2.1. Objective of the Study
2.2. Market Definition & Scope
2.2.1. Scope of the Study
2.2.2. Industry Evolution
2.3. Years Considered for the Study
2.4. Currency Conversion Rates
Chapter 3. Global Multi-Vendor Support Services Market Dynamics
3.1. Multi-Vendor Support Services Market Impact Analysis (2019-2029)
3.1.1. Market Drivers
3.1.1.1. Increasing adoption of cloud application & services
3.1.1.2. Growing expansion of IT outsourcing industry
3.1.2. Market Challenges
3.1.2.1. Privacy and security issues
3.1.3. Market Opportunities
3.1.3.1. Growing use of centralized support services
3.1.3.2. Rising emergence of machine learning and artificial intelligence technologies
Chapter 4. Global Multi-Vendor Support Services Market Industry Analysis
4.1. Porter’s 5 Force Model
4.1.1. Bargaining Power of Suppliers
4.1.2. Bargaining Power of Buyers
4.1.3. Threat of New Entrants
4.1.4. Threat of Substitutes
4.1.5. Competitive Rivalry
4.2. Futuristic Approach to Porter’s 5 Force Model (2019-2029)
4.3. PEST Analysis
4.3.1. Political
4.3.2. Economical
4.3.3. Social
4.3.4. Technological
4.4. Top investment opportunity
4.5. Top winning strategies
4.6. Industry Experts Prospective
4.7. Analyst Recommendation & Conclusion
Chapter 5. Risk Assessment: COVID-19 Impact
5.1. Assessment of the overall impact of COVID-19 on the industry
5.2. Pre COVID-19 and post COVID-19 Market scenario
Chapter 6. Global Multi-Vendor Support Services Market, by Service Type
6.1. Market Snapshot
6.2. Global Multi-Vendor Support Services Market by Service Type, Performance – Potential Analysis
6.3. Global Multi-Vendor Support Services Market Estimates & Forecasts by Service Type 2019-2029 (USD Billion)
6.4. Multi-Vendor Support Services Market, Sub Segment Analysis
6.4.1. Hardware
6.4.2. Software
Chapter 7. Global Multi-Vendor Support Services Market, by Application
7.1. Market Snapshot
7.2. Global Multi-Vendor Support Services Market by Application, Performance – Potential Analysis
7.3. Global Multi-Vendor Support Services Market Estimates & Forecasts by Application 2019-2029 (USD Billion)
7.4. Multi-Vendor Support Services Market, Sub Segment Analysis
7.4.1. Finance
7.4.2. Human resource
7.4.3. IT management
7.4.4. sales & marketing
Chapter 8. Global Multi-Vendor Support Services Market, by Organization Size
8.1. Market Snapshot
8.2. Global Multi-Vendor Support Services Market by Organization Size, Performance – Potential Analysis
8.3. Global Multi-Vendor Support Services Market Estimates & Forecasts by Organization Size 2019-2029 (USD Billion)
8.4. Multi-Vendor Support Services Market, Sub Segment Analysis
8.4.1. Small
8.4.2. Medium, and large
Chapter 9. Global Multi-Vendor Support Services Market, by End-User
9.1. Market Snapshot
9.2. Global Multi-Vendor Support Services Market by End-User, Performance – Potential Analysis
9.3. Global Multi-Vendor Support Services Market Estimates & Forecasts by End-User 2019-2029 (USD Billion)
9.4. Multi-Vendor Support Services Market, Sub Segment Analysis
9.4.1. Manufacturing
9.4.2. Healthcare
9.4.3. IT and Telecom
9.4.4. BFSI
Chapter 10. Global Multi-Vendor Support Services Market, Regional Analysis
10.1. Multi-Vendor Support Services Market, Regional Market Snapshot
10.2. North America Multi-Vendor Support Services Market
10.2.1. U.S. Multi-Vendor Support Services Market
10.2.1.1. Service Type breakdown estimates & forecasts, 2019-2029
10.2.1.2. Application breakdown estimates & forecasts, 2019-2029
10.2.1.3. Organization Size breakdown estimates & forecasts, 2019-2029
10.2.1.4. End-User breakdown estimates & forecasts, 2019-2029
10.2.2. Canada Multi-Vendor Support Services Market
10.3. Europe Multi-Vendor Support Services Market Snapshot
10.3.1. U.K. Multi-Vendor Support Services Market
10.3.2. Germany Multi-Vendor Support Services Market
10.3.3. France Multi-Vendor Support Services Market
10.3.4. Spain Multi-Vendor Support Services Market
10.3.5. Italy Multi-Vendor Support Services Market
10.3.6. Rest of Europe Multi-Vendor Support Services Market
10.4. Asia-Pacific Multi-Vendor Support Services Market Snapshot
10.4.1. China Multi-Vendor Support Services Market
10.4.2. India Multi-Vendor Support Services Market
10.4.3. Japan Multi-Vendor Support Services Market
10.4.4. Australia Multi-Vendor Support Services Market
10.4.5. South Korea Multi-Vendor Support Services Market
10.4.6. Rest of Asia Pacific Multi-Vendor Support Services Market
10.5. Latin America Multi-Vendor Support Services Market Snapshot
10.5.1. Brazil Multi-Vendor Support Services Market
10.5.2. Mexico Multi-Vendor Support Services Market
10.5.3. Rest of Latin America Multi-Vendor Support Services Market
10.6. Rest of The World Multi-Vendor Support Services Market

Chapter 11. Competitive Intelligence
11.1. Top Market Strategies
11.2. Company Profiles
11.2.1. Hitachi Limited
11.2.1.1. Key Information
11.2.1.2. Overview
11.2.1.3. Financial (Subject to Data Availability)
11.2.1.4. Product Summary
11.2.1.5. Recent Developments
11.2.2. IBM
11.2.3. Lenovo Group Ltd.
11.2.4. Dell Technologies
11.2.5. NEC Corporation
11.2.6. HP Inc.
11.2.7. Fujitsu Ltd.
11.2.8. Symantec
11.2.9. AbTech Technologies
11.2.10. Norton LifeLock Inc.
Chapter 12. Research Process
12.1. Research Process
12.1.1. Data Mining
12.1.2. Analysis
12.1.3. Market Estimation
12.1.4. Validation
12.1.5. Publishing
12.2. Research Attributes
12.3. Research Assumption

At Bizwit Research and Consultancy, we employ a thorough and iterative research methodology with the goal of minimizing discrepancies, ensuring the provision of highly accurate estimates and predictions over the forecast period. Our approach involves a combination of bottom-up and top-down strategies to effectively segment and estimate quantitative aspects of the market, utilizing our proprietary data & AI tools. Our Proprietary Tools allow us for the creation of customized models specific to the research objectives. This enables us to develop tailored statistical models and forecasting algorithms to estimate market trends, future growth, or consumer behavior. The customization enhances the accuracy and relevance of the research findings.
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Critical elements of methodology employed for all our studies include:
Data Collection:
To determine the appropriate methods of data collection based on the research objectives, we consider both primary and secondary sources. Primary data collection involves gathering information directly from various industry experts in core and related fields, original equipment manufacturers (OEMs), vendors, suppliers, technology developers, alliances, and organizations. These sources encompass all segments of the value chain within the specific industry. Through in-depth interviews, we engage with key industry participants, subject-matter experts, C-level executives of major market players, industry consultants, and other relevant experts. This allows us to obtain and validate critical qualitative and quantitative information while evaluating market prospects. AI and Big Data are instrumental in our primary research, providing us with powerful tools to collect, analyze, and derive insights from data efficiently. These technologies contribute to the advancement of research methodologies, enabling us to make data-driven decisions and uncover valuable findings.
In addition to primary sources, we extensively utilize secondary sources to enhance our research. These include directories, databases, journals focusing on related industries, company newsletters, and information portals such as Bloomberg, D&B Hoovers, and Factiva. These secondary sources enable us to identify and gather valuable information for our comprehensive, technical, market-oriented, and commercial study of the market. Additionally, we utilize AI algorithms to automate the collection of vast amounts of data from various sources such as surveys, social media platforms, online transactions, and web scraping. And employ Big Data technologies for storage and processing of large datasets, ensuring that no valuable information is missed during the data collection process.
Data Analysis:
Our team of experts carefully examine the gathered data using suitable statistical techniques and qualitative analysis methods. For quantitative analysis, we employ descriptive statistics, regression analysis, and other advanced statistical methods, depending on the characteristics of the data. This analysis may also incorporate the utilization of AI tools and big data analysis techniques to extract meaningful insights.
To ensure the accuracy and reliability of our findings, we extensively leverage data science techniques, which help us minimize discrepancies and uncertainties in our analysis. We employ Data Science to clean and preprocess the data, ensuring its quality and reliability. This involves handling missing data, removing outliers, standardizing variables, and transforming data into suitable formats for analysis. The application of data science techniques enhances our accuracy, efficiency, and depth of analysis, enabling us to stay competitive in dynamic market environments.
Market Size Estimation:
Our proprietary data tools play a crucial role in deriving our market estimates and forecasts. Each study involves the creation of a unique and customized model. The model incorporates the gathered information on market dynamics, technology landscape, application development, and pricing trends. AI techniques, such as machine learning and deep learning, aid us to analyze patterns within the data to identify correlations, trends, and relationships. By recognizing patterns in consumer behavior, purchasing habits, or market dynamics, our AI algorithms aid us in more precise estimations of market size. These factors are simultaneously analyzed within the model, allowing for a comprehensive assessment. To quantify their impact over the forecast period, correlation, regression, and time series analysis are employed.
To estimate and validate the market size, we employ both top-down and bottom-up approaches. The preference is given to a bottom-up approach, where key regional markets are analyzed as separate entities. This data is then integrated to obtain global estimates. This approach is crucial as it provides a deep understanding of the industry and helps minimize errors.
In our forecasting process, we consider various parameters such as economic tools, technological analysis, industry experience, and domain expertise. By taking all these factors into account, we strive to produce accurate and reliable market forecasts. When forecasting, we take into consideration several parameters, which include:
Market driving trends and favorable economic conditions
Restraints and challenges that are expected to be encountered during the forecast period.
Anticipated opportunities for growth and development
Technological advancements and projected developments in the market
Consumer spending trends and dynamics
Shifts in consumer preferences and behaviors.
The current state of raw materials and trends in supply versus pricing
Regulatory landscape and expected changes or developments.
The existing capacity in the market and any expected additions or expansions up to the end of the forecast period.
To assess the market impact of these parameters, we assign weights to each one and utilize weighted average analysis. This process allows us to quantify their influence on the market and derive an expected growth rate for the forecasted period. By considering these various factors and applying a weighted analysis approach, we strive to provide accurate and reliable market forecasts.
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